"I wanted to replace the flimsy lock on my walk-in door next to my garage door so I would have more security/no access to my kitchen through the garage by an intruder.That lock was replaced. I inquired about other locks and had several changed also. The locksmith was able to work with the old locks in my older home and key them all conveniently alike. Options were explained to me and there was no push to buy more than I needed. A sticky lock was repaired but not replaced which I appreciated."
"I called from out of state to send someone to my 85 year old Mom's house. Her door lock had jammed. He checked to see if it could be repaired first, then replaced the old door knob and lock.
He seemed very polite and my mother was pleased."
"The Lock Doc came out to the house within an hour of calling the shop! Was very courteous and helpful. Went to Home Depot to get a part and install it for no extra charge. The part was included in the repair fee (no additional charge) which was spectacular."